The minimum notice required is 7 working days prior to despatch, however please give as much notice as possible. Orders booked within 7 days of despatch are subject to an express order fee and are also subject to availability.
Please note if you are New to Cards then a merchant account application will also be required.
As standard, you will receive your terminal within 7 working days of us receiving your completed order.
For large multiple terminal orders our dedicated sales team will work with you to arrange an appropriate and coordinated roll out program. Please ask for further details.
Yes. We take the set up fee, payments for any accessories and the purchase price of the terminal (if applicable) when we receive your completed paperwork. This can be paid by credit or debit card, cheque or BACS.
A terminal is supplied with one till roll, a mains charger and full instructions.
We have a range of accessories available to purchase.
Yes. As long as your terminal has not been despatched. Please e-mail email@example.com. You will receive a reply to confirm that your request has been actioned.
Yes. If you require your terminal within 7 days, you can pay an express order fee, subject to availability. Please contact us for more details.
Your terminal will be delivered by a courier.
Terminals are delivered between 8am and 6pm on weekdays as standard. Pre midday deliveries are also available for an additional fee.
The courier will leave a card, you should call the number on this card and re arrange delivery. If you do not call the courier your terminal will be returned to 123Send and there will be an additional cost for re delivery.
Yes. 123Send can deliver on Saturdays, although not Sundays, subject to an additional fee.
Yes. Please contact us for further details.
All terminals are fully configured and tested prior to dispatch.
For Mobile/GPRS terminals you simply need to charge the terminal for 4 hours and carry out a test transaction, it is then ready to use.
When you receive your GPRS/Mobile terminal you should carry out a test transaction, this will confirm that your terminal is picking up the GPRS network at that time. If your terminal is not picking up network you should contact us within 14 days of receiving your terminal and we will arrange to swap the network to our other supplier (Vodafone or 02) free of charge. If you wish to swap networks after this time there will be an additional charge.
We also offer a roaming SIM - 123Roam.
Yes. 123Send have a technical helpdesk on hand to answer any technical queries you may have 364 days of the year.
You will receive the funds in your designated bank account 3 working days after processing the transaction.
Glamorgan Cricket Club
Glamorgan Cricket proudly use GPRS Card Payment Terminals from 123Send to process their payments. In 2011 Finance Controller Peter Ghattas said he had been won over by the flexibility of the mobile terminals since the…Read more