Low card processing rates | Merchant accounts
123 is delighted to be able to offer our customers the axept® S900 - the first terminal with dual communications capability (GPRS & Wi-Fi) available in the UK.
Ideally suited to merchants on the move, or where fixed line terminals are unsuitable, the axept® S900 payment terminal provides the ultimate in mobility and ease of use. The terminal can be configured to use Wi-Fi, GPRS or a combination of the two, especially useful for indoor/outdoor working or as a means of providing back-up communications.
As an additional feature the roaming SIM card used in the terminal has been configured to automatically search for a stronger network once signal strength drops below 30% - the level at which testing has shown payment transactions start to struggle. Be assured however, that this roaming function will not occur mid-transaction, so service interruptions will be minimal.
As always, speed, security and robustness remain key, with the axept® S900 being designed and developed to the highest levels of security currently available.
Add to this our axept® platform providing an online portal offering real time reporting of transactional data, plus other services.
We are pleased to announce that we have now completed the move of all our customers onto our in-house asset management, customer billing and payments systems.
As a result, we expect much greater account visibility and improved customer service going forward. One point to note is that you will now start to see the 123Send logo on all invoices, statements and Direct Debit information sent to you, rather than that of our previous payment administrators, Paytek. You will also begin to receive emails from the 123Send Accounts Team. Rest assured, there are no changes to your payments or contractual terms with 123.
All customers have been sent a letter or email highlighting these changes, however, should you have any questions or concerns, please call us on 0845 54 23 123 or email email@example.com.
Please be assured that no action needs to be taken by you and no changes will be made to the service you receive.